1. Introduction
We value your privacy. This Privacy Policy describes the types of personal and business information we collect when you use Apalis (“we”, “us”, or “our”), and how we protect and use that data.
2. Information We Collect
We only collect information necessary to provide and improve our services:
Account Information: Name, email address, phone number, and business details provided during registration.
Service & Booking Data: Customer appointments, booking notes, and service history entered into the platform.
Payment Details: Billing records and transaction details processed securely via our payment partners.
Usage & Device Data: Basic log data such as IP address, browser type, and interactions with our application.
3. How We Use Your Information
We use your data to:
Create and maintain your business account.
Process bookings, schedules, and customer communications.
Handle billing, invoices, and payment processing.
Provide customer support and respond to inquiries.
Ensure platform security, prevent fraud, and maintain reliable service.
4. Information Sharing
We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers (such as hosting, payment, and SMS/email providers) strictly needed to deliver our platform functions, or when required by law.
5. Data Security
We use industry-standard security measures, including encryption and secure servers, to safeguard your information against unauthorized access, loss, or alteration.
6. Cookies
We use essential cookies to keep you signed in, remember your preferences, and maintain secure sessions. You can control cookies through your browser settings.
7. Your Rights & Choices
You have the right to access, update, or delete your account information at any time through your dashboard settings or by contacting our support team.
8. Changes to this Policy
We may occasionally update this Privacy Policy. Any changes will be posted on this page with the updated revision date.